Telecommunications
From new regulations and industry restructuring, to increased customer receptivity and intense competition, the telecommunications industry is faced with a wide set of unique challenges. VanceInfo collaborates with telecom clients to provide high performance solutions to the industry's biggest challenges. VanceInfo can introduce new business processes or re-engineer you existing ones for faster new service roll-out and legacy transformation.
VanceInfo's expertise covers the full spectrum of your business operations and processes. No matter whether you are a service provider or an equipment vendor, looking for a partner to fully explore the reliability of your network, or seeking solutions for critical business processes, VanceInfo can deliver world-class solutions and expertise with lower costs, assured quality, and speed in execution. With flexible customer-centric solutions and more than a decade of experience as a pioneer and leader in the China IT outsourcing industry, VanceInfo is the right partner for your business optimization needs.
VanceInfo's expertise covers the full spectrum of your business operations and processes. No matter whether you are a service provider or an equipment vendor, looking for a partner to fully explore the reliability of your network, or seeking solutions for critical business processes, VanceInfo can deliver world-class solutions and expertise with lower costs, assured quality, and speed in execution. With flexible customer-centric solutions and more than a decade of experience as a pioneer and leader in the China IT outsourcing industry, VanceInfo is the right partner for your business optimization needs.
Case Study: Enterprise Communication Solution for telecom manufacturer
Client
A leading Chinese telecommunications equipment manufacturer with over 61,000 employees
A leading Chinese telecommunications equipment manufacturer with over 61,000 employees
Challenges
Client commissioned VanceInfo to build a PC-based enterprise communication system targeted at corporate users to provide employees with a unified, convenient, and efficient communications platform. The product is the client's new convergent service solution of communication and information for enterprise customers. Challenges included:
Client commissioned VanceInfo to build a PC-based enterprise communication system targeted at corporate users to provide employees with a unified, convenient, and efficient communications platform. The product is the client's new convergent service solution of communication and information for enterprise customers. Challenges included:
- Large number of inter-dependent project modules, requiring careful and complex work breakdown and assignment
- Previous versions of software were not designed for re-use, requiring a complete system re-design
- High level of communication and coordination required with the customer's own onsite team
Solution Provided
VanceInfo delivered the following solution:
VanceInfo delivered the following solution:
- Delivered product that provides enterprise customers with a user-friendly interface that combines address book, enterprise office integration, VoIP audio, PC video, individual and group SMS/MMS messaging, and networked meetings (incl. whiteboard, e-vote) into a unified solution
- Solution designed as a unified service delivery platform (SDP) to allow customers to fully utilize existing network resources to efficiently deploy convergence services
- Team divided into groups for increased productivity: feature & shared component development, maintenance, testing
- Project team maintained frequent communication with the client to ensure proactive and timely project adjustments
- Maintained a strong environment of learning, cooperation, and communication
- Applied CMM quality techniques of strict metrics and review resulting in high-quality results
Results
The client benefitted from the following results:
The client benefitted from the following results:
- Leveraging remote resources helped the client to offer more features within a shorter timeframe
- Positive feedback from client's customer base
- End product smoothly passed customer acceptance testing
- Client expressed high level of satisfaction with project timeliness and quality
Technical Highlights
- Project skills: Windows, Linux, C/C++, Java, MySQL
- Domain knowledge: DLL, XML, MFC, COM , Sockets
- Scope: 100 man-months, 150KLOC, peak team size: 20+
